Please note that this is advice; you remain responsible for executing the correct method of maintenance and cleaning for your carpet.
Your carpet has been produced with the utmost care and attention. However, to keep your carpet looking and feeling good for as long as possible regular maintenance is necessary.
Keep your wool carpets looking great
To ensure your carpet will last as long as possible it is essential that you vacuum your carpet on a weekly basis from the moment of purchase, preferably with an electrically driven brush head on your vacuum. A brush head on your vacuum will remove dust and dirt better than the regular head on you vacuum. This will keep your carpet looking fresh, soft and new. With new wool carpets small fibres are released which leads to the forming of plush, especially in the first few months. This plushing of the carpet does not affect the quality of your carpet; the plush is limited to a fraction of the total weight of the carpet. During these first months you should clear your vacuum on a weekly basis.
Get rid of fluff every day for the first fortnight, using a soft brush, towards the direction of the wool. Afterwards use a vacuum cleaner.
Stains should always be treated immediately after forming to ensure the best chance of getting the stain removed completely. Please handle your stains as follows:
